If you believe your vehicle was damaged due to a pothole or another road defect, you will be required to repair the damage. After that, you may seek compensation from the Ministry of Transport and Works (MTW) by submitting a letter to:

The Permanent Secretary
Ministry of Transport and Works
Pine East-West Boulevard
The Pine, St. Michael

OR

Email: mtw.legalunit@publicworks.gov.bb

Your letter should include the following details:

• The date, time, and location of the incident
• Your contact information
• If possible, photos of the incident: get a variety of angles of the damage, the road and the wider location
• Photos of any damage to your vehicle
• A copy of your valid driver’s licence
• A copy of the insurance coverage for the vehicle
• A copy of the vehicle’s registration card or receipt issued by the BLA
• Proof that your vehicle was repaired: submit receipts for the relevant repairs to the vehicle. Receipts must include the name, address and contact information of supplier or service provider

After you submit your claim to MTW, the incident will be investigated. Once it is determined that the Ministry is at fault, you will be reimbursed. For more information, you may contact the Legal Unit at 536-0054.